30-Day Limited Money-Back Guarantee
We want you to be completely satisfied with every item that you purchase online. If you are not satisfied with an item that you have purchased from us, you may return the item within 30 days of the order date for a full refund of the purchase price, minus the shipping & handling fees.
Any unused, re-sellable merchandise in original condition and in their original boxes or packages may be returned for exchange or refund within 30 days of the order date. The returned item must be in the original box with all paperwork. The item must be unused and unopened. We will refund the product price only. Inbound and outbound shipping costs will not be refunded. Orders that received discounted or free shipping will be charged for initial shipping cost as well as returning shipping cost. In some cases, depending on the manufacturer, we do incur a restocking fee, which is passed on to you. Please call Customer Service for details on this at 1-800-987-4337.
If the item(s) have been used or tested in any way, it can be returned if in a re-sellable condition and within 30 days from date of purchase. It must be in its original box and all manuals, warranties, accessories and packing materials must be included. Any items that have been opened or used will incur a restocking charge of 15% of the item(s) price The customer will also incur the expense of all shipping charges, even if the order was sent with free or discounted shipping. Inbound and outbound shipping costs will not be refunded. Orders that received discounted or free shipping will be charged for initial shipping cost as well as returning shipping cost.
Our customer service department is always interested in working with our valued customers. If you have any questions regarding a product you purchased, please contact our Customer Service department at 1-800-987-4337 during normal business hours which are M-S from 7am – 6pm (MST).